FAQ

Q) What makes Marjaan Botanicals unique from other skincare brands?

Our products are 100% natural ,hand crafted with love using the finest quality ingredients.We make our own shampoo base from scratch, which is 100% natural without any surfactants than other competing brands that use ready made shampoo base.We also make various customised products for our customers and provide free 1-1 consultation in this regard.Please visit our Customised Products page for further details.

Q) Do your products have any side effects?

Our products are not suitable for those with nuts allergies. All our products are made with natural ingredients and thus void of any side effects that chemical ingredients have. However,even some natural ingredients can cause allergic reactions in some individuals.Therefore ,we always recommend you to do a patch test on your inner arm before using any of our products. In case of irritation , discontinue use immediately.

Q) How do I know which products are right for me?

You can receive a free consultation with us via email info@marjaanbotanicals.pk or have a live 1-1 chat through our facebook and Instagram page

Q) Are your products safe for use by pregnant women?

Our products are safe for use by pregnant women. However,since our products contain Essential Oils and herbs ,we advise you consult with your doctor before using any of our products if you are expecting or trying to conceive.

Q) How do I place an order online?

You can place your order by adding products from our website into your cart. Add any discount vouchers if applicable and checkout using Cash on Delivery option.

Q) How long will my order take to be delivered?

Your order will be delivered within 6-10 working days after its placement ,depending upon the place of delivery.For more details,please visit here.

Q) Do you ship globally?

We ship globally. please contact info@marjaanbotanicals.pk

Q) What is your refunds & exchanges policy?

For details on our refunds & exchanges policy, please visit here.

Q) How long do your products keep for?

It is important to correctly store Marjaan Botanicals products i.e. under 30°C and out of direct sunlight. Otherwise, each of products will last for atleast one year after its opening.Since our soaps are hand made and without any chemicals or artificial thickeners ,it is very important to keep them dry&away from moisture after every use ,preferably in a breathable wooden soap dish.

Q) What is your policy on animal testing?

We are 100% against testing cosmetics or skincare on animals and will NEVER ever allow it for any of our products.

Q) Are your products suitable for vegans or vegetarians?

All our products are suitable for vegetarians,except a few which contain yougurt ,milk,beeswax etc.