Shipment & Exchange Policy

Shipment Policy

Delivery Time:

After placing an order, you will receive a confirmation e-mail with details of your order.
Your order will be delivered within 6-10 working days after its placement ,depending upon the place of delivery. Delay in deliveries is expected due to , gazetted holidays, bad weather and other emergency situations. You will be informed via telephone/email in case of any further delays in shipment that can happen if the item (s) in your order is out of stock /unfit for dispatch.

Payment Method

We offer the following Payment Methods
1.Via Cash on Delivery @RS.250 (standard shipment rate throughout Pakistan, no matter how big or small your package is)
2. Via Bank Transfer. Please contact us at for further details

We deliver all over Pakistan. For international deliveries, please contact us at

Order Tracking

To track your orders nationwide, please visit
And enter your CN number that you receive from the Courier company in your SMS


Contact us at or through our Facebook/Instagram page with your Order Number.

Return & Exchange Policy

Marjaan Botanicals does not have a full refund return policy.

However, the purchased item may be exchanged within 14 days, provided the item is returned to us for exchange:

  • Is in its original packaging
  • The seal of each product is intact
  • The packaging of the product has not been tampered with

Procedure for Exchange

  • Contact us via e-mail us at or through our face book or Instagram page¬† and request an exchange.
  • Provide a valid reason for exchanging the item.
  • Send the item back to us in its original packaging and seal
  • Once received , we will send you the replacement item
  • You will have to pay re-shipment charges

Make sure to let us know about cancellations at the earliest. If item has already been shipped ,order cannot be cancelled.