Shipment & Exchange Policy
Shipment Policy
Delivery Time:
After placing an order, you will receive a confirmation e-mail with details of your order.
Your order will be delivered within 6-10 working days after its placement ,depending upon the place of delivery. Delay in deliveries is expected due to , gazetted holidays, bad weather and other emergency situations. You will be informed via telephone/email in case of any further delays in shipment that can happen if the item (s) in your order is out of stock /unfit for dispatch.
Payment Method
We offer the following Payment Methods
1.Via Cash on Delivery @RS.250 (standard shipment rate throughout Pakistan, no matter how big or small your package is)
2. Via Bank Transfer. Please contact us at info@marjaanbotanicals.pk for further details
We deliver all over Pakistan. For international deliveries, please contact us at info@marjaanbotanicals.pk
Order Tracking
To track your orders nationwide, please visit https://www.tcsexpress.com/tracking
And enter your CN number that you receive from the Courier company in your SMS
Or
Contact us at info@marjaanbotanicals.pk or through our Facebook/Instagram page with your Order Number.
Return & Exchange Policy
Marjaan Botanicals does not have a full refund return policy.
However, the purchased item may be exchanged within 14 days, provided the item is returned to us for exchange:
- Is in its original packaging
- The seal of each product is intact
- The packaging of the product has not been tampered with
Procedure for Exchange
- Contact us via e-mail us at info@marjaanbotanicals.pk or through our face book or Instagram page and request an exchange.
- Provide a valid reason for exchanging the item.
- Send the item back to us in its original packaging and seal
- Once received , we will send you the replacement item
- You will have to pay re-shipment charges
Cancellation